lastminute.com Consumer Complaints All Reviews

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lastminute.com Reviews

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  • The worst ever



    I've just got the worst experience in my entire life with "last minute"! No other services were so poor and non-professional and representative+supervisor were so ignorant! They sent me email two days prior the trip (international destination) that the reservation was canceled without any apparent reason! Honestly, neither the rep nor the supervisor did explain me what was the reason.... They claimed that they called me, but it's far from truth as I did not receive any voicemail. They started giving some other stupid excuse saying my bank was closed on the weekend! My... More...
    (Travel)
    Truth13's Picture   Truth13    0 Comments   Comments

  • Insulted & defrauded



    I booked a hotel, that was described by lastminute.com as a short walk to two underground stations. It was in fact a short walk to two OVERground stations and over a ten minute hike to the underground stations. I complained immediately as the person I was booking for has restricted mobility. The advert for the hotel was incorrect and a false representatation and in accordance with Section 2 of lastminute.com T&C that states if it is wrong on the site that lastminute.com have liability. I made lastminute aware of this and received an e-mail stating that they would cancel the booking... More...
    (Hotels)
    DMoore's Picture   DMoore    0 Comments   Comments


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